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Service Commitment
The spirit of honesty and trustworthiness also runs through the service field of sunshine products. Take the lead in the industry to implement the "Sunshine Product After-sales Service Qualification Certificate" to standardize every detail of all aspects of the service; and the huge network advantage and strong organizational strength ensure the fast and high-quality pre-sales, in-sales and after-sales service. Sunshine regards "customer service" as the key point to reflect the value of the enterprise. Every customer's satisfied smile is a spur and encouragement to "sunshine serving the society". We warmly welcome customers and friends at home and abroad to visit and guide!
Pre-sales service
Free field survey, to obtain specific data. With the customer as the center to provide customers with a variety of perfect feasibility scheme for customer reference, the best solution to customer satisfaction.
Service in Sale
All-weather installation and commissioning shall be carried out in strict accordance with the national standards of the products. After the installation and commissioning, the customer shall be invited for acceptance, and the customer's opinions shall be solicited, the quality acceptance form shall be filled out, and the use guidance of the products shall be completed.
After-sales service
Warranty service: equipment three years free warranty, life-long maintenance, fast and quickly to provide customers with the required services. After the warranty period, equipment maintenance only charges the cost of materials, excluding labor costs.
Telephone support: set up a customer hotline, the first time to deal with customer problems in the use of the process.
Version upgrade: Provide customers with information about the project and software version upgrades for free.
Guarantee service: establish customer files, follow-up service for customers, and conduct annual inspection and regular maintenance for customers free of charge.
Service Hotline:
Contact address: 305 Site Avenue, Zhangshu City, Jiangxi Province
Address of the factory department: 699 Qingjiang Avenue, Chengbei Industrial Park, Zhangshu City, Jiangxi Province
Sales Hotline:0795-7357588
E-mail:yanguang8888@21.cn.com
